Thank you for choosing our accommodation for your vacation. We hope that you have a pleasant stay.
The property is located at:
Your confirmation is as follows:
Check-in date: after 3pm EST (No early check-in please)
Check-out date: by 11am EST
Please sign and return the attached rental agreement. As soon as I receive your full payment, I will
provide you access instructions for the property.
Thanks, and please let me know if we can be of assistance!
The Carolina Stays Team
(833) NC-VACAY (628-2229) - (Office)
THIS IS A VACATION RENTAL AGREEMENT UNDER THE NORTH CAROLINA VACATION
RENTAL ACT. THE RIGHTS AND OBLIGATIONS OF THE PARTIES TO THIS AGREEMENT ARE
DEFINED BY LAW AND INCLUDE UNIQUE PROVISIONS PERMITTING THE DISBURSEMENT
OF RENT PRIOR TO TENANCY AND EXPEDITED EVICTION OF TENANTS. YOUR SIGNATURE
ON THIS AGREEMENT, OR PAYMENT OF MONEY OR TAKING POSSESSION OF THE
PROPERTY AFTER RECEIPT OF THE AGREEMENT, IS EVIDENCE OF YOUR ACCEPTANCE
OF THE AGREEMENT AND YOUR INTENT TO USE THIS PROPERTY FOR A VACATION
This Short Term Rental Agreement (the “Agreement”) is made by and between Carolina Stays
(“Property Manager”) and (“Guest”) as of the date last set forth on the
signature page of this Agreement. For good and valuable consideration, the sufficiency of which is
acknowledged, the parties hereby agree as follows:
1. Property: The property is located at:
The property is furnished and will be cleaned & ready for your check-in no earlier than 3pm (no early
2. Cancellation Policy: If Guest wishes to cancel his/her reservation, the deposit will be refunded as
? 100% if cancelled more than 60 days prior to the Check-in Date
? 50% if cancelled 60 to 31 days prior to the Check-in Date
? No Refund on cancellations within 30 days from check-in
3. Maximum Occupancy: The maximum number of guests is limited to _____ persons.
4. Rental Party: The rental party shall consist of # guests (not to exceed the maximum number as
stated in the third clause).
5. Term of the Lease: The lease begins at 3pm; on (the “Check-in Date”),
and ends at 11am on (the “Checkout Date”).
6. Rental Rules: Guest agrees to abide by the Rental Rules attached as ADDENDUM at all times while
at the property and shall cause all members of the rental party and anyone else Guest permits on the
property to abide by the following rules at all times while at the property.
7. Damage Insurance: Damage insurance is included in the cleaning fee (see your confirmation email
for total amount.) It is NOT optional or refundable and covers tenants for incidental damage up to and
including $3000.00. We ask our tenants to report any breakage or damages to us upon occurrence and
settle the matter before they leave. All rental units are checked between tenants carefully by our
inspection crews for breakage or damage with all damages reported directly to management. In cases of
damage greater than $3000.00,; tenants authorize agent to charge their credit card on file. Tenants are not
permitted to move furniture within the unit nor burn candles.
8. Check-in: Check-in time is after 3pm. In order to allow sufficient time to prepare the property for your
use, we ask that you do not request early occupancy. Upon full payment and signing of this agreement,
you will receive an email with a link to your property’s access instructions. NO INSTRUCTIONS WILL
BE GIVEN UNLESS ENTIRE BALANCE DUE IS PAID IN FULL
AND LEASE AGREEMENT SIGNED. A limited number of Early check-ins or late check outs may be
arranged in advance for an additional fee. Please email/call our office for arrangements.
9. Check-outs: All houses and condominiums must be vacated by 11.00 A.M. on check-out day.
We ask that this policy be recognized by all tenants. An extra day's rent will be charged for all late
check-outs unless advance arrangements have been made for late check out (limited availability and
subject to additional fee). Our inspection crews depend upon your departure so they may take care of
preparing for the next scheduled tenants. Lessee is responsible for washing dishes, taking out trash,
emptying the refrigerator, leaving the AC set on 78 degrees (or heat set on 62 degrees in the winter
months), securing all doors and windows, and leaving the unit clean, damage-free and in good shape for
the next renter. Any extra cleaning, lost parking passes, pool passes (if applicable) or excessive trash
removal will be billed to the tenant at a minimum fee of $50.00. Please ensure you’ve packed all your
belongings before checking out, as we cannot be responsible for items left. A $15.00 COD fee will apply
for any items returned to you following your tenancy. Call our office for arrangements within 7 days after
your departure, otherwise left items will be disposed of.
10. Grilling: Grilling is not permitted except on concrete surfaces. Do not attempt to use moveable
outdoor grills on decks, porches or near wooded areas as you are responsible for any damages.
Please be sure to clean the grill before you leave so the next guest finds it ready for use. Fireworks
are not permitted on premises at any time.
11. TVs/Electronics: Please know there is no guarantee for the TV sets and nor cable reception and no
rebates will be given for malfunctions. Additionally, there will be no rebates for faulty VCR/DVD, etc.
equipment, computer equipment (if provided) nor internet access.
12. Beach Nourishment Projects: Some oceanfront areas of the coast will be a part of a beach
nourishment project. You may experience some inconvenience during this project. Please be advised, no
refunds will be given.
13. Permitted Occupants: Lessee must take possession and maintain possession of subject property for
the full leased period. The Tenant shall not permit the property to be occupied or used as a residence by
more than the maximum number allowed under this lease. This includes the Tenant, his family (including
all children) and guests. Overcrowding of property or misrepresenting the number in a party is grounds
for immediate eviction without refund unless property is re-rented. Absolutely no house parties, beer
kegs, fireworks of any kind, ATVs or RVs, no videotaping of premises, nor illegal activities allowed on
premises. Violation of this will result in the termination of lease and immediate eviction without refund,
unless property is re-rented. Misrepresentation, failure to pay in full, obtaining subject property under
false pretenses, fraud or material breach of this agreement shall result in an expedited eviction in
accordance with the vacation rental act (NCGS 42A-23). Verbal abuse of an Agent or its employees will
not be tolerated.
14. Trip Cancellation Insurance: Carolina Stays has contracted with Generali Global Assistance
(https://www.generalitravelinsurance.com/) in order to offer you trip cancellation insurance to protect
your vacation investment against hurricane evacuations, and other covered unforeseen circumstances,
which could cause cancellation of your trip and forfeiture of payments. Coverage issues will be based
and determined solely by Generali Global Assistance. and the existing policy will be issued to you if you
elected the coverage of this insurance when you made your reservation. Please see your policy for more
specific information. Please note, trip insurance premium is non-refundable after 10 days in force even if
reservation is cancelled. If trip insurance is declined, the tenant accepts responsibility for loss of rent in
case of any unforeseen circumstances including but not limited to mandatory evacuation. You do not
have coverage in force until your entire advance rent payment and trip insurance premium is paid in full.
Please call our office immediately if you have any questions.
15. Maintenance: Every effort is made to keep each property and its equipment and amenities in
good working order. Please notify our office in writing of any difficulty you incur during your stay so
repairs can be made. There will be no rebates given for inoperable appliances or faulty equipment,
unfavorable weather, early departure, interruption of utilities, construction in the area nor maintenance
problems. False or unwanted maintenance repairs called for by the tenant will be billed to the tenant. We
reserve the right to enter premises during tenancy to inspect, make repairs, etc. We strive to make repairs
within 24 hours. Occasionally circumstances require a longer repair time. Please be patient. Tenant agrees
that in the event of dissatisfaction of any kind, tenant will not seek a credit card credit via his credit card
provider. Any adjustments will be handled solely through agents on behalf of the homeowner.
16. POOLS and SPAS: Please check the listing or call our office for more specific information. Pool
opening/closing schedules are subject to change without notice or refund. If renting a unit with a pool or
pool access, Agent and owner is released from all liability for any injuries or death resulting from lessee
or his guests’ use of the pool. Lessor provides pool and/or hot tub maintenance through a third party that
is unaffiliated with an agent, these items may not be ready at the time of your check in. Please be patient.
Agent does not have or assume any responsibility for supervising the existence, frequency, or adequacy
of pool/hot tub maintenance. Inadequately maintained hot tubs and pools can cause viral or bacterial
illnesses that could be life threatening under various circumstances. Agent does not inspect or test the
pools and hot tubs for the presence of health threatening organisms. When tenants and guests use a
pool/hot tub, they assume the risk of illness from an improperly maintained pool or
hot tub, and you release agent from any liability for injury or damages resulting from the use of an
improperly or inadequately maintained pool or hot tub. No alcohol, pets, nor urinating in pools or hot
tubs. Children under 12 are NOT permitted in hot tubs. Proper supervision is required. Some pools and
other amenities may require additional fees. Heated pools require additional usage fees as well. Please
inquire. If you have arranged for an early check in service please know this does not include early use of
a pool and/or hot tub. These amenities may not be available to you until late afternoon due to servicing
17. LIMITATIONS OF REMEDIES, DAMAGES AND INDEMNITY: In the event the owner is
unable to deliver said property to Tenant under this lease agreement because of fire, damages, eminent
domain, or if the property is unavailable because of delay in construction, the unit is sold and no longer
renting, or because of lack of water or sewer, or otherwise unfit or uninhabitable, or for any other reason
whatsoever, excluding those events that would otherwise be covered through tenants trip insurance policy
agent makes available, Tenant hereby agrees that Owner's sole liability as a result of any of these
conditions is the full refund of all consideration previously tendered by Tenant pursuant to the terms of
this lease, and Tenant expressly acknowledges that in no event shall owner be held liable for any
consequential or secondary damages, including but not limited to any expenses incurred as a result of
moving, for any damage, destruction or loss. Tenants will not be refunded by Agent or Owner for
Mandatory Evacuations. Tenant also agrees that in the case of a double booking or occupancy by owner,
Tenant will be entitled to a full refund of all consideration previously tendered by Tenant. If the Agent is
able to relocate Tenant, Tenant agrees to pay any difference in rental amount. The Tenant their family
members, guests and all the occupants of the vacation home agrees to release and indemnify the Owner
and his Agent from and against all claims for damages and/or personal injuries to any person arising out
of the use of subject premises, including interior and all exterior areas, including decks, stairs and other
common areas that occurred during the tenancy of the premises. These claims include those that allegedly
may fall under the Vacation Rental Act. Tenant also agrees to defend the owner and his agents from any
lawsuit alleging damages and/or personal injury that occurred during the tenant’s rental of the property.
Tenants shall not be entitled to any refund due to unfavorable weather, maintenance problems, area
construction, noise, early departure, or disruption of utility services (including cable) after occupancy.
Tenant agrees to be responsible for any repairs necessary due to their negligence. Agent reserves the right
to enter and inspect premises with a reasonable notice to Tenant. Tenant agrees to hold Agent harmless
for any liability in event of foreclosure of subject property. In the event of an ordered evacuation due to
hurricanes or other storms, the tenant is required by state law to evacuate the property. Tenant agrees to
vacate and secure property within 4 hours of the start of the mandatory evacuation order. Refunds for the
period of mandatory evacuation will be made only by Generali Global Assistance provided you
purchased the optional trip cancellation insurance. If the tenant has refused trip cancellation insurance,
the tenant shall not be entitled to any refund. If coverage was purchased through Generali Global
Assistance, please call Generali Global Assistance directly at 1-800-874-2442 for a refund procedure.
18. Access: Guests shall allow Agent access to the property for purposes of repair and inspection. Agents
shall exercise this right of access in a reasonable manner.
19. Accommodations: Tenant is responsible for keeping the unit clean and safe during the entire tenancy
as required in NCGS 42A-32. Tenants have an obligation to notify agents immediately of any safety
issues discovered. In addition, the tenant is responsible for any and all damages to the property from all
guests and ensures maximum occupancy is not exceeded during his tenancy. Due to health department
regulations, occupancy on homes served by septic systems is limited to two persons per bedroom, unless
otherwise stated. Please contact our office if you have any questions regarding maximum occupancy
allowed in the home you are renting. In addition, parking at each property is also limited. Maximum
allowed vehicles for this property is ______. Please respect owners' locked closets. These are not
included in your rental of the property. All of our homes are designated “Smoke Free”. Please respect this
request to avoid compromising your vacation and subjecting yourself to a $250 smoking penalty. All
houses and condominiums are equipped for normal housekeeping. Each unit includes an electric coffee
pot and toaster as basic kitchen equipment; TV, vacuum, stereo, dishwasher, washer/dryer, central
air/heat, cable hookup, and microwave (unless otherwise stated on the website and/or our rental
brochure). All beds will have mattress pads, bedspreads and pillows. Linens are provided unless
otherwise stated. You’ll need to bring all paper products, cleaning supplies, condiments and
towels/washcloths with you. Maid service is also available through our office at reasonable rates. Call our
office for details and arrangements. For your protection, each rental home is provided with at least one (1)
smoke detector. Our inspectors check operations on a routine basis; however, it is the renter's
responsibility to check the smoke detector upon arrival and to advise the office immediately if the smoke
detector is not working properly. Fireplaces (if applicable) are only to be used October through April.
Some areas experience salty, distasteful or discolored water occasionally. Plan to buy bottled water for
drinking, cooking, and ice purposes.
21. Pets: The allowance of pets is property dependent. Please check your accommodations website to
check if pets are allowed. If you have questions, please contact the office directly. Accommodations
allowing pets are limited to not more than 2 housebroken domestic animals. A $100.00 fee per pet is
charged for professional flea extermination on all reservations including a pet. PETS FOUND ON
PROPERTIES NOT ALLOWING PETS OR PETS THAT WERE UNDECLARED (IF
PERMITTED) IS GROUNDS FOR IMMEDIATE EVICTION. To avoid eviction, please declare all
pets. As a reminder, please clean up the surrounding property before check-out and take extra care to
clean behind your pet, otherwise check-out cleaning charges to you will result. *Pets are NOT allowed in
pools nor hot tubs! Violation of this policy may result in your eviction plus a charge to you for any
22. Special Events: Tenants must notify Carolina Stays of all large gatherings in or on premises. Please
know, not all rental homes will allow special events. Please inquire. Special Events do require additional
lease provisions, event fee, and/or security deposit. Failure to make advance arrangements for your
special event could result in evictions or other action.
23. Payment: Acceptable payment methods are personal check, major credit card through Paypal or
Stripe, Homeaway/VRBO payments or Airbnb.
24. Security Cameras: Security cameras may be placed in public areas to include:
- Outside entryways and doors.
- Parking areas
- Locked and off limits areas (like owner’s closets or sheds)
These cameras are for the Guest’s safety, as well as enforcing compliance on permitted number of cars,
unauthorized events and or parties, too many guests, unauthorized pets, or other rule infractions.
_____ By initialing here, the Guest acknowledges they have been notified of the camera’s presence
and will not interfere, block, unplug, damage or touch the cameras in any manner.
INTERFERING WITH THE CAMERAS IN ANY MANNER IS GROUNDS FOR IMMEDIATE
TERMINATION OF THE STAY WITH NO REFUND.
***NOTICE: This Agreement contains the entire agreement of the parties and there are no other
representations, inducements, or other provisions other than those expressed here in writing. All changes,
additions, or deletions hereto, must be made in writing and signed by all parties.
IN WITNESS WHEREOF, this agreement is executed in two counterparts with an executed counterpart
being retained by each party hereto.
***NOTICE: This is a legally binding contract. If not understood, seek competent advice. Subject
property may be owned by a North Carolina Real Estate Licensee. Tenant understands that in all
negotiations regarding subject property, the agent will be representing the best interest of the owner and
a. This agreement shall be governed by and interpreted in accordance with the law of the
State of North Carolina.
b. This agreement shall be treated as though it were executed in the County that the Property is physically
located, State of North Carolina, and were to have been performed in said County, State of North
Carolina. Any action relating to this agreement shall only be instituted and prosecuted in courts in North
Carolina. Customer/Tenant specifically consents to such jurisdiction and to extraterritorial service of
_____ By initialing here, I acknowledge that I have read, understood and accepted the Terms and
Conditions of the Carolina Stays Vacation Rental Agreement.
Tenant acknowledges and accepts rules set forth within this agreement, including whether trip insurance
coverage is in force or declined (as stated above).
To signify your acceptance of this agreement, sign and print your name below exactly as it appears on
Page 1 of this Rental Agreement.
Guest Name (Print):